Recent Posts

Tips that will help you reduce additional damage in the wake of a fire.

5/20/2020 (Permalink)

Burned kitchen with fallen insulation Burned kitchen with fallen insulation.

Here are some helpful tips prior to the arrival of SERVPRO® of Sumter:

Emergency Fire and Smoke Damage Tips

  • Limit movement in the home to prevent further damage. 
  • Place dry, colorfast towels or old linens on carpeted traffic areas to prevent more soiling.  
  • If electricity is off, empty freezer and refrigerator and prop doors open.  
  • Wipe soot from chrome on kitchen and bathroom faucets and appliances then protect with a light coating of lubricant.
  • Do not attempt to wash any walls or painted surfaces without first contacting a SERVPRO Franchise Professional.
  • Do not attempt to shampoo carpet or upholstered furniture without first consulting a SERVPRO Franchise Professional.
  • Do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service.

Fire and Smoke Damage Services

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders.

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Sumter, 803-773-4331


Types of fires your home may experience.

3/16/2020 (Permalink)

There are 3 main types of smoke and residues that can be left behind by fire damage in your home:

  1. Synthetic: These synthetic residues appear when oil-based materials are burned such as plastics and fabrics. This could include everything from window coverings, furniture, carpets, and electronics. When synthetic materials burn, they will produce a thick black smoke, leaving behind a smeary residue that can create quite the mess if not cleaned up properly. In these situations, avoid touching any of the residue to prevent smearing as vacuuming is the best approach to cleaning the residues left behind, followed by sponge cleaning.
  2. Protein: Fires caused by the burning of proteins such as meats and beans for example will leave behind a yellowish-brown residue. The texture of which is greasy feeling and can stick to any surface, making it a pain to clean up.
  3. Natural: These types of fires are caused by the burning of natural products such as wood and paper. They produce dry powdery residue that is grayish-black in color. These residues are easier to clean up than the synthetic or protein residues. Removing the residues can be done by vacuuming with a bristled brush, followed by sponge cleaning.

Most household fires experience a combination of all the above types.

SERVPRO of Sumter's  highly trained technicians are ready to assist you with all your fire restoration needs.

Thank you to our First Responders

3/9/2020 (Permalink)

Firefighter in blaze Firefighter standing in a blaze.

SERVPRO of Sumter would like to thank all the Firefighters, police officers, as well as EMS in Sumter County and the surrounding areas for all you do to keep our citizens safe and assist them in their most desperate time if need.

 In most communities it is the local fire department that is the first to respond to emergencies, whether they are small, day-to-day types or large disasters. As the first official government agency contacted, they have the responsibility to manage the incident. Consequently, any volunteer group that wants to provide assistance during these emergencies must work with the local fire/rescue organization if they are to be effective.

Ask your local Fire Department to speak to your schools on safety and fire tips.

A small leak is a big deal

3/9/2020 (Permalink)

Leaking pipe Pipe leaking water.

Mitigation means acting quickly to stop the damage from getting worse, without necessarily fixing the damage. The key to storm mitigation is stopping water leaks and minor flooding so materials can dry within 24-48 hours. This prevents the further damage of structural weakening or wood rot, and stops the growth of mold on damp surfaces.

Even while it is still raining or an active leak is present, there are ways to mitigate the damage. The key is to not wait. Even if your home has been spared from acute flooding, what seems like "minor" water damage from leaks and other water intrusions can turn into major problems over time – and need to be addressed immediately.

When a leak is discovered do not delay calling to get the clean up started.

Leaking roofs can leave you with your hands full

3/6/2020 (Permalink)

Roof leak A leaking roof can leave you with your hands full.

With all the rain that we have been experiencing lately can turn the smallest of roof leaks into a major problem.

As the water begins to run into the attic of the home it will begin to absorb into the insulation causing it to become heavy on the ceiling of the home. The added weight to the ceiling could cause it to become unstable causing it to fall damaging contents and flooring in the process. 

The water in the attic could also affected duct work,  electrical line, as well as any contents stored in the attic.

If a roof leak takes you be surprise, call the experts in water restoration at SERVPRO of Sumter so we can make your roof leak "Like it never even happened."

Commercial Water Loss in Sumter

12/10/2019 (Permalink)

A business cafeteria that suffered a broken a pipe in the ceiling has extended damage to painted walls, and ceilings. A business cafeteria that suffered a broken a pipe in the ceiling has extended damage to painted walls, and ceilings.

Any water loss is scary and stressful, but when it happens to a business it can cause lost hours of operation. We have all the term "Time is money", and for a business it rings true. 

In just minutes, water can travel the distance through ceilings, attics, and under flooring. In hours, the dampness and standing water can cause ceiling collapses, vinyl bubbling, and carpet delamination. Now all this damage on top of losing revenue is a big deal to all businesses. 

Not all damage can be seen until its too late for restoration, and time replacement. Once replacement is involved, repairs for a business can skyrocket. Most businesses never reopen after a disaster. 

Something else to consider is the structural integrity of a building. If the situation is not handled promptly, efficiently, and correctly, the building itself can become compromised.

Do not hesitate to call us! Even if you are not sure of extent of the damage, our professionals can come in and assess the situation for you and hopefully prevent any drastic down time for your business. 

Christmas Tree Fire Prevention

12/3/2019 (Permalink)

A christmas tree set ablaze from defective lights. Defective lights can quickly catch fire and do major damage to your home in a matter of seconds.

Every year Christmas trees start fires. Prevent most of these fires by following simple rules: Choose a recently cut, healthy tree. A fresh tree holds moisture better. Although some people advocate for placing various substances in the water to preserve freshness, it is recommended that consumers simply keep the tree well-watered with pure tap water. Avoid putting compounds such as sugar, aspirin, and other chemicals into the water. These have not been proven to work and often can inhibit the tree’s intake of water and actually cause it to be more of a hazard.Use lights rated for indoor use that don't create heat (such as LED lights). And don't overload your electrical outlet. Don't use electric lights on a metal tree. Unplug tree lights before leaving the house or going to bed. Keep the tree at least 3 ft. from candles and fireplaces.

Commercial Water Damage

12/3/2019 (Permalink)

Water intrusion in a commercial building causes extreme damage to walls and floors and requires air movers and tear out. Water intrusion in a commercial building causes extreme damage to walls and floors and requires air movers and tear out.

After responding to as commercial water loss in Marion, SC out team of Professionals ran into a unique situation. While tearing out drywall that had been affected by the recent hurricane, our technicians found that the water was steadily coming down in between the wall cavity. 

Water is very destructive and just because you can not see the damage does not mean it is not there. We can not stress enough the importance of having any water intrusion mitigated correctly. 

With the high humidity in our great state of South Carolina it is even more important to address a water intrusion correctly so that there is less chance for mold growth. Not doing so can lead to added expenses and health issues. Let our trained Professionals handle the stress for you!

Hoarding can be hazardous

12/3/2019 (Permalink)

Hoarding has caused exits and walkways to be blocked resulting in hazardous conditions with rodents, and mold. Hoarding has caused exits and walkways to be blocked resulting in hazardous conditions with rodents, and mold.

Hoarding is the persistent difficulty discarding or parting with possessions, regardless of their actual value.

Hoarding can be related to compulsive buying (such as never passing up a bargain), the compulsive acquisition of free items (such as collecting flyers), or the compulsive search for perfect or unique items (which may not appear to others as unique, such as an old container).

A lack of functional living space is common among hoarders, who may also live in unhealthy or dangerous conditions. Hoarders often live with broken appliances and without heat or other necessary comforts. They cope with malfunctioning systems rather than allow a qualified person into their home to fix a problem.

Those who hoard usually experience embarrassment about their possessions and feel uncomfortable when others see them. SERVPRO Of Sumter can help with issue and make it "Like it never even happened."