Recent Why SERVPRO Posts

SERVPRO is ALWAYS here to help

3/22/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Sumter, 803-773-4331

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Nicotine can turn into a sticky situation.

2/8/2021 (Permalink)

before and after of a towel used to clean nicotine from a wall. Before and after of a towel used to clean nicotine from a wall.

We all see and hear the reports on how nicotine, affects the lungs, but many don't think about how it affects your home.

Nicotine, C10H14N2, is the additive compound found in tobacco and many tobacco substitutes that when in a vapor sticks to many surfaces in your home to include ceilings, walls, and flooring.

In the pictures you can see a towel that was used to clean nicotine off of a wall. In the first picture the towel is bright white and after just on wipe, the after picture, it is dull, dingy, and brown.

If you have or are acquiring a home that has been smoked or vaped in reach out to the cleaning professionals are SERVPRO of Sumter to assist you in removing the nicotine from your home or business.

A safe place to worship

12/18/2020 (Permalink)

Growth under a church pew Growth under a church pew.

With the current pandemic many churches have decided to close their doors to keep their congregations safe. Many churches made the decision to turn off the HVAC to the church during the time they were closed that lead to the discovering the presence of growth in many parts of the church as the prepare to reopen.

Here at SERVPRO of Sumter we are able to quickly address the growth as well as provide a proactive sanitation to allow for the congregations to return to a safe environment to worship.

Since the pandemic started SERVPRO has been the restoration company that many places of worship have trusted to clean and sanitize so that they can continue to be the safe haven for their members that the have always been.

Hoarding can be dangerous.

12/14/2020 (Permalink)

Hoarding is the persistent difficulty discarding or parting with possessions, regardless of their actual value.

Hoarding can be related to compulsive buying (such as never passing up a bargain), the compulsive acquisition of free items (such as collecting flyers), or the compulsive search for perfect or unique items (which may not appear to others as unique, such as an old container).

A lack of functional living space is common among hoarders, who may also live in unhealthy or dangerous conditions. Hoarders often live with broken appliances and without heat or other necessary comforts. They cope with malfunctioning systems rather than allow a qualified person into their home to fix a problem.

Those who hoard usually experience embarrassment about their possessions and feel uncomfortable when others see them. SERVPRO Of Sumter can help with this issue and make it "Like it never even happened."

Do not delay, Call today.

12/7/2020 (Permalink)

After responding to a commercial water loss in Marion, SC, our team of Professionals ran into a unique situation. While tearing out drywall that had been affected by the recent hurricane, our technicians found that the water was steadily coming down in between the wall cavity. 

Water is very destructive and just because you can not see the damage does not mean it is not there. We can not stress enough the importance of having any water intrusion mitigated correctly. 

With the high humidity in our great state of South Carolina it is even more important to address a water intrusion correctly so that there is less chance for mold growth. Not doing so can lead to added expenses, health effects, or possible denial of coverage. Let our trained Professionals handle the stress for you!

Why put yourself at risk?

6/5/2020 (Permalink)

Material of biological origin that is hazardous to humans includes bodily fluids such as blood, microbial growth such as mold, or Coronavirus to name just a couple.  SERVPRO Professionals take great care and pride in removing any and all bio hazards you may be experiencing weather it is from the death of a loved one or the unsightly growth of mold.  Personal protective equipment is always used to protect not only our SERVPRO Professionals but also the parts of your home that are not contaminated.   The disposal of these contaminants are also handled carefully by being bagged and boxed in biohazard bags and containers and hauled off by a company who specializes in bio hazard disposal.  Let SERVPRO of Sumter do the unpleasant work for you. 

What is that smell?

6/5/2020 (Permalink)

No, this is not a fire occurring at this moment.  This is a process called Thermal Fogging.  It is just one of our services that we offer in the event of a fire damage to help treat and deodorize odors caused by smoke damage because it acts like a smoke itself.

It is able to travel like smoke and penetrate hard porous surfaces.

Our equipment heats a water based masking agent to create fog that penetrates everywhere smoke may have traveled. A thermal fogger unit can reproduce the energy and pressure of smoke, which penetrates every possible nook and cranny that could still hold odor after soot-affected materials have been removed.

This could help specific clients that have breathing issues such as asthma or COPD. 

Summer Heat Damage

6/1/2020 (Permalink)

Summer is here! That means high temperatures and humidity for South Carolina residents. It is time to check your HVAC units for leaks and condensation if you have a crawlspace or an attic that houses your unit or your ducting. These areas are prone to trap humidity, and can be the main source of growth

When you only deal with the mold, without fixing the source – well – you’ll get mold again and again. Depending on whether your crawl space is a cold zone or a warm zone. That means it shouldn’t be pulling heat from the warm air in your home. You may think that mold and moisture in your crawl space are just a given, but the truth is, it’s not. If you understand how to prevent moisture buildup in the space, you can keep the water out and that will keep the mold at bay.

Attic mold is most often caused by moisture build-up in a poorly ventilated area. You can check your attic space for moisture by looking at the nails; if there is excess moisture in the atmosphere there will be rust around the nails.

That is where SERVPRO of Sumter can help. Our trained technicians have the experience and equipment to deal with your attic or crawlspace growth. 

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Sumter, 803-773-4331

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Commercial Water Damage

12/3/2019 (Permalink)

After responding to as commercial water loss in Marion, SC out team of Professionals ran into a unique situation. While tearing out drywall that had been affected by the recent hurricane, our technicians found that the water was steadily coming down in between the wall cavity. 

Water is very destructive and just because you can not see the damage does not mean it is not there. We can not stress enough the importance of having any water intrusion mitigated correctly. 

With the high humidity in our great state of South Carolina it is even more important to address a water intrusion correctly so that there is less chance for mold growth. Not doing so can lead to added expenses and health issues. Let our trained Professionals handle the stress for you!

Hoarding can be hazardous

12/3/2019 (Permalink)

Hoarding is the persistent difficulty discarding or parting with possessions, regardless of their actual value.

Hoarding can be related to compulsive buying (such as never passing up a bargain), the compulsive acquisition of free items (such as collecting flyers), or the compulsive search for perfect or unique items (which may not appear to others as unique, such as an old container).

A lack of functional living space is common among hoarders, who may also live in unhealthy or dangerous conditions. Hoarders often live with broken appliances and without heat or other necessary comforts. They cope with malfunctioning systems rather than allow a qualified person into their home to fix a problem.

Those who hoard usually experience embarrassment about their possessions and feel uncomfortable when others see them. SERVPRO Of Sumter can help with issue and make it "Like it never even happened."

Household Mold: Penicillium

6/4/2019 (Permalink)

Mold on wall surfaces.

This type of house mold can be seen on walls, spoiled food, insulation, wallpaper and carpet. It is typically found around damp areas and near food that has gone bad. It typically appears in a blue or greenish color. The spores can cause allergic reactions but are not nearly as toxic as black mold. The discovery of penicillium helped aid the finding of penicillin which is used for treatment of bacterial infections. However, you do not want to have this type of mold in your home. It can easily be spread onto other areas of your home from trapped moisture. SERVPRO of Sumter offers free visual, non invasive mold inspections to help you determine the best ways to clean and treat any growth you may have. 

Hurricane Weather is on the Way

6/3/2019 (Permalink)

A hurricane is an intense tropical storm with powerful winds and heavy rain.Other names for a hurricane include cyclone, typhoon and tropical storm.While they are essentially the same thing, the different names usually indicate where the storm took place. 

Hurricanes form over warm ocean waters near the equator. The warm, moist air above the ocean surface rises, causing air from surrounding areas to be “sucked” in. This “new” air then becomes warm and moist, and rises, too, beginning a continuous cycle that forms clouds. The clouds then rotate with the spin of the Earth. If there is enough warm water to feed the storm, a hurricane forms!

Most hurricanes occur harmlessly out at sea. However, when they move towards land they can be incredibly dangerous and cause serious damage.

Fire Damages More Than Just Your Home.

5/31/2019 (Permalink)

Contents cleaning in our warehouse.

Any fire in your home is stressful enough without having to worry about your contents as well. Your contents include personal items such as: furniture, clothing, bric brac, dishes, etc. 

SERVPRO of Sumter has trained technicians that come in and pack up all your contents and transport them to our warehouse where these items will be cleaned. We take care of the boxes, bubble wrap for your fragiles, and the inventory of what is removed from your home. 

Once it is in our warehouse, we hand clean all your items to pre fire conditions. If you have clothing, drapes, and linens that are affected, we help you coordinate with a textile company to have them professionally cleaned to remove the soot and smoke odor. 

When we are finished cleaning all your contents, we then re pack them into clean, soot free boxes and transport them back to your newly repaired home. 

Summer is Here and so is the Heat and Humidity

5/17/2019 (Permalink)

Mold Bulletin

Summer is here! That means high temperatures and humidity for South Carolina residence. It is time to check your HVAC units for leaks and condensation if you have a crawlspace or an attic that houses your unit or your ducting. These areas  are prone to trap humidity, and can be the main source of growth

When you only deal with the mold, without fixing the source – well – you’ll get mold again and again. Depending on whether your crawl space is a cold zone or a warm zone. That means it shouldn’t be pulling heat from the warm air in your home. You may think that mold and moisture in your crawl space are just a given, but the truth is, it’s not. If you understand how to prevent moisture buildup in the space, you can keep the water out and that will keep the mold at bay.

Attic mold is most often caused by moisture build-up in a poorly ventilated area. You can check your attic space for moisture by looking at the nails; if there is excess moisture in the atmosphere there will be rust around the nails.

That is where SERVPRO of Sumter can help. Our trained technicians have the experience and equipment to deal with your attic or crawlspace growth. 

Best of Sumter in Mold Treatment

5/10/2019 (Permalink)

Business Development Representative Buddy Newell accepting the award for Best of Sumter in Mold Treatment.

On April 25, 2019, SERVPRO of Sumter had the pleasure of accepting an award from the Chamber of Commerce for Best Mold Treatment. We would like to thank everyone in our community for this honor and we will continue to strive to be the best! 

Mold growth is not something that needs to be taken likely, and SERVPRO of Sumter takes every precaution when remediating it. We have trained technicians and state of art equipment for detecting moisture inside of wall cavities and under floor coverings to determine if there is cause for concern of mold growth in your home. 

So, if you have had a previous water intrusion, or notice any type of growth around your windows, crown molding, or baseboards, do not hesitate to call upon us. SERVPRO of Sumter will make it "Like it never even happened." 

Mold Growth In the HVAC System

11/19/2018 (Permalink)

This picture shows growth coming from the vent of an HVAC system in a local business after a recent roof leak.

As we have stated many times before, Mold can hide anywhere. 

In a local business we found the source of the growth to be coming from the HVAC system after the business experienced a roof leak. The water entered the HVAC ducting in the attic and while the unit was off over the weekend the spores began to grow. When they returned for the start of business on Monday and turned on the HVAC unit the spores went airborne and starting attaching themselves to surfaces of office equipment, counter tops, vent covers, trashcans, and carpeting. 

It was immediately determined that the HVAC duct work would need to be cleaned and sealed but without total replacement, no guarantee can be given that growth will not reoccur. 

Mold Cleaning Protocol

11/2/2018 (Permalink)

Katlyn preparing to take care of some growth in a residence in Sumter, SC.

There are a lot of different ways to treat and remove mold from non porous surfaces. SERVPRO of Sumter always puts safety of our technicians and homeowners first.  Having the proper personal protective equipment such as disposable tyvek suits, shoe coverings, respirators, and protective eye wear for our technicians is a very important part of hazardous material remediation. We also use containment barriers to prevent the mold spores from contaminating unaffected areas. 

Using an antimicrobial is another important aspect of mold remediation. Our Professional Technicians spray the affected surfaces with the antimicrobial before wiping the growth. This helps by keeping the spores from  going air born. Besides antimicrobial SERVPRO also puts an air scrubber in the affected area while cleaning. This not only helps to trap the spores, but also helps with any odor the growth may be causing. 

Hoarding Can Be a Serious Issue

7/23/2018 (Permalink)

Hoarding is the persistent difficulty discarding or parting with possessions, regardless of their actual value.

Hoarding can be related to compulsive buying (such as never passing up a bargain), the compulsive acquisition of free items (such as collecting flyers), or the compulsive search for perfect or unique items (which may not appear to others as unique, such as an old container).

A lack of functional living space is common among hoarders, who may also live in unhealthy or dangerous conditions. Hoarders often live with broken appliances and without heat or other necessary comforts. They cope with malfunctioning systems rather than allow a qualified person into their home to fix a problem.

Those who hoard usually experience embarrassment about their possessions and feel uncomfortable when others see them. SERVPRO Of Sumter can help with issue and make it "Like it never even happened."

Hurricane Facts

6/4/2018 (Permalink)

A hurricane is an intense tropical storm with powerful winds and heavy rain.Other names for a hurricane include cyclone, typhoon and tropical storm.While they are essentially the same thing, the different names usually indicate where the storm took place. 

Hurricanes form over warm ocean waters near the equator. The warm, moist air above the ocean surface rises, causing air from surrounding areas to be “sucked” in. This “new” air then becomes warm and moist, and rises, too, beginning a continuous cycle that forms clouds. The clouds then rotate with the spin of the Earth. If there is enough warm water to feed the storm, a hurricane forms!

Most hurricanes occur harmlessly out at sea. However, when they move towards land they can be incredibly dangerous and cause serious damage.

Don't Let it Grow: Mold

5/29/2018 (Permalink)

Cladosporium: a common mold that can grow on walls.

Health concerns may arise when excessive mold grows indoors. Concerns are more likely to arise for "at risk" people,  However, anyone may experience health problems associated with mold in damp buildings.  

There are 5 common types of mold that occur in your home but the most common is:

 CLADOSPORIUM

 — a much more potent fungus that can cause some serious health issues. Check out our source for the science breakdown.  Cladosporium can grow indoors or out. Here are some examples of places where you might find cladosporium mold growing:

  • Clothing
  • Paper
  • Woody plants
  • Food
  •  Soil
  • Painted walls
  • Painted wood
  • HVAC systems
  • Mattress dust

SERVPRO Professionals are able to do a visual non invasive inspection of your home for potential growth. Recommendation of  an Air Quality Professional to test the growth in your home and provide a protocol for SERVPRO to follow may be necessary to eliminate all areas of concern in your home or business. 

Facts You Need To Know About Pet Urine In Your Carpeting.

5/10/2018 (Permalink)

Urine deposited on carpet does not stay there, it penetrates the fibers and contaminates both the backing of the carpet and the flooring material below the carpet. Urine odors can permeate from the floor, be it cement or wood, from the tack strip, and even from the framework of the house behind the walls. As the urine dries, the liquid will evaporate but the urine crystals become even more concentrated and pungent. Re wetting the urine spots will intensify the odor and reactivate the crystals in the urine. Cleaning these stains can be very difficult and time consuming. Sometimes a professional cleaning service is needed, and even then there is no guarantee the odors can be eliminated. SERVPRO Professionals are always on hand to answer any questions you may have about pet odors.

What's Lurking in Your Ducts

3/8/2018 (Permalink)

Duct cleaning in a residence

SERVPRO technicians can sweep away years of dust and dirt, reducing potential allergies and growth. 

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a first order of business. Dirty ducts can circulate odors, contaminants, and irritating dust throughout your home. 

Unlike the majority of duct cleaning services, your SERVPRO  Professionals use a Portable Ventilation and Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime. 

Having a clean HVAC system and ductwork can potentially extend the life span of the equipment by allowing it operate at peak condition, saving you money.  

In some cases duct cleaning is not necessary. Let SERVPRO inspect your duckwork first to make recommendations and save you money.

Always Here to Help!

11/27/2017 (Permalink)

24/7 Emergency Service

Tow trucks and plumbers aren't the only ones ready at the drop of a hat! Because you never know when an emergency will occur, we have a team available 24/7, regardless of day or time, Holiday or weekend. 

We have a trained staff on call to make sure someone is always ready to handle your emergency. Our staff is also IICRC certified and follow the guidelines outlined in the S500 for water and fire restoration. The faster we respond, the more we can restore. Hesitation can lead to replacement instead or restoration.

Just call our number (803) 773-4331 and we will have a crew at your home or property to begin the mitigation process to prevent any further damage occurring to your property. 

Mold Can Grow Anywhere, We Can Remove It

11/2/2017 (Permalink)

Church Mold Remediation

SERVPRO specializes in mold remediation, the proper and safe way to remove mold and spores to prevent future recurrence. 

It is important to make sure a containment barrier is used to prevent mold spores from becoming air born and settling on other areas not affected.

We use several methods to clean growth including HEPA vacuuming, soda blasting, and a plant based antimicrobial to ensure that we have the right options to fit your remediation needs.

Mold spores will grow more quickly if the temperature is above 70 degrees Fahrenheit.Significant mold growth requires moisture and food sources and a substrate capable of sustaining growth. Common building materials, such as plywood, drywall, furring strips, carpets, and carpet padding provide food for mold. In carpet, invisible dust and cellulose are food sources. After water damage to a building, mold grows in walls and then becomes dormant until subsequent high humidity; suitable conditions reactivate mold.

If you have a need of our services, please use these tips until we can arrive at your home or business.

There are times when an IEP or air quality professional is needed. Contact us if you need help in finding someone to test for mold!