What our Customers say...

Water Damage Testimonials

Water pipe broke in the ceiling (we are built on a slab) and the living room ceiling fell in. We got the water, insulation and debris up off the floor, SERVPRO came in the next day and did a fantastic job taking out the wet insulation from the attic, cleaning up the sheet rock in the ceiling, placing plastic to cover the 6x6 hole and placing dryers and a dehumidifier in the room to help it dry out completely. They even took our area rug back to their shop, got the water out and dried it. I wasn't going to call as I felt we got up the water and debris but am so glad I did. The folks who came were extremely friendly and efficient, knew more about mold than we did and they really came through for us in areas we would not have thought of. They communicated with our homeowners company and paved the way for us to ensure we were ready for repairs and mold free. So in essence, don't think twice about calling should you have a problem in your home. They handled things we would not have thought of and did a great job of it.

The toilet in my children’s bathroom started leaking. There was nothing but grey water flooding the bathroom and my hallway. Unbeknownst to me, the water leaked through the bathroom linen closet and into my den and into my hallway. The hardwood floors were damaged beyond repair. The water damage was more significant than I initially thought. My insurance adjuster recommended for me to call SERVPRO in Sumter, SC. It was after hours when I was told to call. I am so impressed with the timely manner in which they responded. Duck and Mike are the two men that came out to assess the damage. They are awesome!!! So down to Earth and answered every question I had. I’m beyond impressed with this company. If anyone needs to have repairs done for water damage I HIGHLY recommend this company.

Very pleased and impressed by the SERVPRO crew.

Greatly appreciate lee coming out to provide information and assurance of what was to occur.

Buddy was very kind and knowledgeable. He made this less stressful experience by breaking everything down, step by step so the process could be understood. His assistance is greatly appreciated.

Absolute amazing service and informative. Was able to finish in a very timely manner and kept in constant contact with me with updates. 

Mike did an awesome job. Very knowledgeable and courteous. He's a true professional.

SERVPRO professionals Buddy and Shaun were great to work with.

Service was nice and prompt.

SERVPRO Professional Technician, Buddy, was excellent in going over needed information and communicated well with me and provided speedy service.

After responding to a sewage backup for Ms. Kathyrn she wrote " SERVPRO was very prompt in responding to my call and their equipment did its job well".

Everett wrote "I really appreciate the speedy service and the attention to detail the SERVPRO team provided. Thanks again".

Thank you, Everett, for allowing SERVPRO of Sumter to assist you in this trying time.

After responding on a Sunday after hours to perform water mitigation for Orrin he wrote "Keep up the good work". 

Great team of employees!

After experiencing a water loss at her home and completing our Job Completion Certificate of Satisfaction, Ms. Edith Bucher rated SERVPRO all '10's' and commented that she 'could not ask for better service!'  That's one reason we love our job - We work hard so that you don't have to !  Another happy customer !