Recent Posts

Support Your Local Fire and Rescue Departments

5/17/2018 (Permalink)

Community Support Your Local Fire and Rescue Departments Lee County Fire Department

SERVPRO of Sumter would like to thank all the Firefighters, police officers, and EMS in Bishopville for letting us participate in the Lee County Rescue Day Parade. We enjoyed our time with all of you and the great townspeople of Lee County.  

 In most communities it is the local fire department that is the first to respond to emergencies, whether they are small, day-to-day types or large disasters. As the first official government agency contacted, they have the responsibility to manage the incident. Consequently, any volunteer group that wants to provide assistance during these emergencies must work with the local fire/rescue organization if they are to be effective.

For whatever reason, the image of the fire department is such that many people believe that the only job responsibility of fire fighters is to extinguish fires. The reality is that most organizations have evolved so that they provide a wide variety of emergency services that include not only fire suppression, but emergency medical services, hazardous materials response and mitigation, special rescue situations and emergency management. In addition to these emergency services, virtually all fire departments are involved in fire prevention activities. These activities include inspection and code enforcement, plan review for construction projects, fire and arson investigation, and public fire safety education.

Facts You Need To Know About Pet Urine In Your Carpeting.

5/10/2018 (Permalink)

Cleaning Facts You Need To Know About Pet Urine In Your Carpeting. We love them, but they can sure leave an odor

Urine deposited on carpet does not stay there, it penetrates the fibers and contaminates both the backing of the carpet and the flooring material below the carpet. Urine odors can permeate from the floor, be it cement or wood, from the tack strip, and even from the framework of the house behind the walls. As the urine dries, the liquid will evaporate but the urine crystals become even more concentrated and pungent. Re wetting the urine spots will intensify the odor and reactivate the crystals in the urine. Cleaning these stains can be very difficult and time consuming. Sometimes a professional cleaning service is needed, and even then there is no guarantee the odors can be eliminated. SERVPRO Professionals are always on hand to answer any questions you may have about pet odors.

We care for your belongings like they are our own

3/16/2018 (Permalink)

Fire Damage We care for your belongings like they are our own SERVPRO Professionals hand cleaning a customers contents after smoke and soot damage.

SERVPRO of Sumter knows how trying and stressful a fire can be. Our Professionals take great care to clean and pack your belongings so you do not have to worry about it.

Our warehouse is well equipment to store all of your belongings in a climate controlled area with extra steps taken to keep them clean once we have completed our process. 

All items that can be cleaned to pre-fire conditioned are done so by hand with the correct SERVPRO brand cleaning agents and then repacked in clean boxes and stored until you are ready for them to be returned after repairs. 

This includes all upholstered furniture and mattresses that once cleaned, will go through our ozone process to remove any lingering smoke odor.

Let SERVPRO help to make it "Like it never even happened." and alleviate some of the worry for you. 

The definition of biohazard and how SERVPRO can help

3/14/2018 (Permalink)

Biohazard | Define Biohazard at


\ 'bi-o-?ha-z?rd \

noun 1. material of biological origin that is hazardous to humans  This includes bodily fluids such as blood and microbial growth such as mold to name just a couple.  SERVPRO Professionals take great care and pride in removing any and all bio hazards you may be experiencing weather it is from the death of a loved one or the unsightly growth of mold.  Personal protective equipment is always used to protect not only our SERVPRO Professionals but also the parts of your home that are not contaminated.   The disposal of these contaminants are also handled carefully by being bagged and boxed in biohazard bags and containers and hauled off by a company who specializes in bio hazard disposal.  Let SERVPRO of Sumter do the unpleasant work for you. 

What's Lurking in Your Ducts

3/8/2018 (Permalink)

Cleaning What's Lurking in Your Ducts Duct cleaning in a residence

SERVPRO technicians can sweep away years of dust and dirt, reducing potential allergies and growth. 

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a first order of business. Dirty ducts can circulate odors, contaminants, and irritating dust throughout your home. 

Unlike the majority of duct cleaning services, your SERVPRO  Professionals use a Portable Ventilation and Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime. 

Having a clean HVAC system and ductwork can potentially extend the life span of the equipment by allowing it operate at peak condition, saving you money.  

In some cases duct cleaning is not necessary. Let SERVPRO inspect your duckwork first to make recommendations and save you money.

Water Damage Tips

3/6/2018 (Permalink)

Here are some helpful tips from SERVPRO® of Sumter:

Emergency Water Damage Tips

  • Shut off the water source if possible.
  •  Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

 Water Damage Services

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders

Fire damage helpful tips before we arrive

3/5/2018 (Permalink)

Here are some helpful tips prior to the arrival of SERVPRO® of Sumter:

Emergency Fire and Smoke Damage Tips

  • Limit movement in the home to prevent further damage. 
  • Place dry, colorfast towels or old linens on carpeted traffic areas to prevent more soiling.  
  • If electricity is off, empty freezer and refrigerator and prop doors open.  
  • Wipe soot from chrome on kitchen and bathroom faucets and appliances then protect with a light coating of lubricant.
  • Do not attempt to wash any walls or painted surfaces without first contacting a SERVPRO Franchise Professional.
  • Do not attempt to shampoo carpet or upholstered furniture without first consulting a SERVPRO Franchise Professional.
  • Do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service.

Fire and Smoke Damage Services

  • Emergency Response: Reduce Loss Severity/Pretesting for Restorability.
  • Contents Cleaning Specialists: On-Site or Move Out.
  • Structural Restoration Services.
  • Large Loss Completion with Trained Crew Leaders.

Do not hesitate

3/1/2018 (Permalink)

Water Damage Do not hesitate No time to waste.

Category 1 – Also known as Clean Water, this category of water is sanitary water, with no contaminants at the source, and poses no major health risks to you or your family. You can drink it, wash with it, or (if it is steaming), you can inhale it safely. Most of the water that comes into your home will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. Category 1 water may also be referred to as "Clear Water."

Once clear water has left its source for a prolonged period of time, however, it can quickly become contaminated and deteriorate to Category 2 or 3. Water with a foul odor is a good indicator that it has been mixed with soil or other pollutants.

That is why it is important to call us as soon as the water intrusion has been identified. If it sits too long, the floor coverings and cabinets may not be able to be restored. We are in the restoration business after all.

One service we provide

12/1/2017 (Permalink)

Fire Damage One service we provide Thermal Fogging

No, this is not a fire occurring at this moment.  This is a process called Thermal Fogging.  It is just one of our services that we offer in the event of a fire damage to help treat and deodorize odors caused by smoke damage because it acts like a smoke itself.

It is able to travel like smoke and penetrate hard porous surfaces.

Our equipment heats a water based masking agent to create fog that penetrates everywhere smoke may have traveled. A thermal fogger unit can reproduce the energy and pressure of smoke, which penetrates every possible nook and cranny that could still hold odor after sooted material have been removed.

This could help specific clients that have breathing issues such as asthma or COPD. 

Availability 24/7

11/27/2017 (Permalink)

Community Availability 24/7 24/7 Emergency Service

Tow trucks and plumbers aren't the only ones ready at the drop of a hat! Because you never know when an emergency will occur, we have a team available 24/7, regardless of day or time, Holiday or weekend. 

We have a trained staff on call to make sure someone is always ready to handle your emergency. Our staff is also IICRC certified and follow the guidelines outlined in the S500 for water and fire restoration. The faster we respond, the more we can restore. Hesitation can lead to replacement instead or restoration.

Just call our number (803) 773-4331 and we will have a crew at your home or property to begin the mitigation process to prevent any further damage occurring to your property.